At Healify.shop, customer satisfaction is our top priority. We want you to feel confident in your purchase and experience smooth service from start to finish. Please read our return and refund policy carefully.
1. Eligibility for Returns
We accept returns if:
- The product you received is damaged, defective, or incorrect.
- You contact us within 3 days of receiving your order.
To be eligible for a return:
- The item must be unused, unopened, and in its original packaging.
- Proof of purchase (order number or receipt) must be provided.
2. How to Request a Return
To initiate a return, please contact us at
📧 help@healify.shop or call 📞 03086511595.
Our support team will assist you through the process and provide the return address.
3. Refund Process
- Once we receive and inspect your returned item, we’ll notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days through your original payment method or via bank transfer.
4. Non-Returnable Items
For hygiene and safety reasons, personal care items (like teeth whitening products) cannot be returned once opened or used.
5. Late or Missing Refunds
If you haven’t received your refund after 7 business days, please contact us at
📧 help@healify.shop or 📞 03086511595.